What makes Fidenti different? In short, everything! Through constant feedback acquired in varying manners, we change and tweak our service to you. We listen to your needs, accommodate you and strive to understand you. How many other Mortgage Brokers do you know who will take calls and make appointments at 9:30pm, because that's when you finish your shift? How many Brokers do you know who will collect your documents from your workplace, home or wherever suits you? We do!
It's quite a simple one really..... To leave EVERY single customer thanking us and genuinely appreciating our service, not through achieving a 'decent' product or through spending a little extra time to explain and not even through collecting your documents from work and delivering them safely the same day. But instead, to leave you thinking that there's nothing better we could have done, nothing more we could have covered and knowing we couldn't have acquired that all important mortgage offer in any less time. A simple ethos we go by is this..... Did you speak to your last client in the same manner you would to your Grandparents, Mother, Father? And if so, would you be happy if your own family received that very service? It's certainly one to think about! I look forward to meeting you.
Nick D'Silva CeMAP
With a passion for customer service and a desire to change the way mortgage advice is delivered, Nick lives and breathes mortgages, protection and his clients. He loves what he does and you’ll see this when working with him. Nick lives with his wife Corrie and two children, Jack and Alice and when he’s not working, he loves being Daddy! He enjoys a round of golf when time allows.
Working with several large financial organisations, Corrie has worked with top level directors in the field of HR. She keeps everyone in check and looks after the customer’s journey from the shadows. Corrie lives with Nick and their beautiful children and is, absolutely, the world’s number one Mummy! She enjoys yoga and fitness.
Having worked for a major building society and then onto a high street estate agents, Chris follows Nick’s passion to help. Chris has a keen eye for spotting opportunities other advisers would miss. He lives with his wife Rachael and enjoys digital art and all things comic/movie related.
Having worked for one of the major high street estate agents, Kylie loves helping others. She constantly strives to learn more about her specialised areas and loves to keep the team in check! Kylie lives with her husband Matt and son Max.
Being in the industry since 2005, Stew has vast knowledge of all things Mortgage related. Stew loves anything involving gaming, cars and Stoke City and considers himself to be a massive nerd.
With a background predominantly within the recruitment sector, Niki knows a thing or two about people and customer service. He shares Fidenti's passion to help and considers himself to be a massive geek when it comes to saving money! Niki lives with his Wife Kelly and Son Luca and loves anything to do with technology.
Fresh to the industry, Matt joined us as a trainee having spent 10 years in his previous company, he was desperate for change and loved the way we work. Matt lives with his wife, Lianne, and two children, Oliver and Fearne. He’s been known to frequent a few golf courses in his spare time and is an avid Man Utd supporter.
Having worked in several roles in Financial Services and Telecommunications, Ryan really prides himself on customer service and getting to know his clients. He lives with his fiancé Maria and loves a round of golf when he gets the time.
With a background in multiple industries, Jen has never worked in Financial Services but her friendly and tenacious nature make her ideally placed to ensure our clients have the best possible client journey. Jen is the creative soul in our office and lives with her husband, Nathan and their two sons, Connor and Blaise.
A mortgage is a loan secured against your home. Your home may be repossessed if you do not keep up repayments on your mortgage or any other debt secured on it.
BUY TO LET MORTGAGES ARE NOT TYPICALLY REGULATED BY THE FINANCIAL CONDUCT AUTHORITY
The guidance provided within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.
Fidenti Mortgages & Protection Ltd is an appointed representative of TenetLime Ltd, which is authorised and regulated by the Financial Conduct Authority. TenetLime Ltd is entered on the Financial Services Register (www.fca.org.uk/register) under reference 311266. Directors - Nick D'Silva & Chris Arnold. Fidenti Mortgages & Protection Ltd (Company No: 10007568). Registered in England and Wales. Registered Office: 11a High Street, Sandbach, Cheshire, CW11 1AH.